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F.A.Q & Contact Information

F.A.Q

How can I place an order?

To place an order, simply add the desired items to your shopping cart and proceed to checkout. You will be prompted to enter your shipping and payment information, and you will receive a confirmation email once your order has been placed.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment via Apple and Google Pay.

Do you offer international shipping?

At this time, we only offer shipping within the United States.

How long will it take for my order to arrive?

Shipping times vary depending on your location and the size and weight of your order. We strive to ship all orders within 1-2 business days of receiving them. You will receive a tracking number once your order has shipped, which you can use to track your package.

What is your return policy?

We offer a 30-day return policy on all purchases. To initiate a return, please contact our customer service team for a Return Authorization Number (RAN) and follow the instructions provided.

Do you offer any warranties on your products?

We stand behind the quality of our products and offer a manufacturer’s warranty on all items. The specific terms of the warranty will vary depending on the product. Please contact our customer service team for more information.

How can I contact your customer service team?

You can reach our customer service team by email, phone, or mail. Our contact information is listed on our Contact Us page.

Do you have any retail locations?

At this time, we are an online-only retailer and do not have any physical retail locations.

Store Hours

Monday – Saturday: 8am – 10pm 
Sunday: 8am – 9pm

Christmas Day: Closed

Email Or Text

Email: info@mytoolshut.com

Text: +1 (678) 890-7567